TradeTools Hervey Bay is still a privately owned organisation with many staff members who have been a part of TradeTools for a great number of years. In fact, many of our long serving staff have even been granted shares in TradeTools, so don't be surprised if you are served by a shareholder of which there are now almost 50 of us throughout TradeTools!
This ethos is probably one important reason why you see so many long serving familiar faces throughout all of our TradeTools stores, something that we are justly proud of &, we are told, a major indicator of a properly run, prosperous & very solid business.
We have the broad philosophy of always attempting to be the best industrial tool company anywhere in Australia! We have always realised that this aim comprises many important elements including a genuine respect for customers, suppliers & staff in equal measure.
We build upon this by attempting to offer the deepest collection of industrial tool products available anywhere, at prices that make our competition all but irrelevant! The bulk of our profits have always been reinvested back into our business to the extent that we have never used any loan or overdraft facilities of any sort, plus we own outright most of our store buildings & infrastructure. This very hard won low overhead structure reflects back in us being able to attract, afford & keep the best professional staff in our field whilst still staying famously competitive & innovative.
We are the absolute opposite of too many modern companies that have a top heavy & expensive overhead structure lording over an underpaid staff base where poor service & rich pricing seems, all too often, to be the accepted norm!
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